1. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue as quickly as possible, either by providing a replacement or issuing a refund.
2. Eligibility: We accept returns for eligible items within 30 days of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Certain items, such as perishable goods or personalized items, may not be eligible for return.
3. Return Process: To initiate a return, please contact our customer service team to request a return authorization. You will be provided with instructions on how to return the item. Please note that return shipping costs are the responsibility of the customer unless the return is due to a mistake on our part.
4. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
5. Exchanges: If you wish to exchange an item for a different size, color, or style, please contact our customer service team to arrange for an exchange. Exchanges are subject to availability.

For more information refer to our Return & Refund Policy.